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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Reservation Exchanges / Cancel Exchange

Operation Information

Cancels a Ricoh Locker click-and-collect exchange.

This is a Free Tier Integration.

Authentication

This operation requires authentication, the details of which can be securely stored on your instance in a KeySafe Key of type Ricoh.

To create a key of this type:

  • In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
  • Click on the + Create New Key button;
  • On the resulting Create New Key form, choose Ricoh in the Type pick list;
  • Give the Ricoh KeySafe key a Title (this is the name / identifier for the Ricoh account as you will see it when using the cloud automation node in your workflows);
  • Optionally populate the Description field;
  • Populate the following fields accordingly, then click the Create Key button to create your new key:
Name Type Description
Tenant string Ricoh Tenant
Username string Authentication Username
Endpoint string Ricoh API Endpoint
Password string Authentication Password
Access Token string Ricoh Access Token this will be updated aumatically and does not need to be manually filled.

Tip

To connect to Ricoh, you will need to input your username and password for your Ricoh account.

Revoking Access

If at any point you wish to revoke access to any of the above accounts from your Hornbill instance, just delete the relevant KeySafe key(s) from the KeySafe list.

Warning

This will revoke the rights of any existing Cloud Automation Node in your Hornbill Workflows that are using the revoked Ricoh account, so you will need to manage these workflows accordingly.

Input Parameters

Display Name ID Type Description Required Supported Values
Machine ID machineId string The identifier of the Ricoh Locker machine. Yes None provided
Exchange ID id integer The exchange ID to cancel. Yes None provided

Output Parameters

Display Name ID Type Description
Status status string The operation outcome — ok or failed.
Error error string Error detail if the operation failed.
Start Date Time startDateTime string The exchange start date and time.
End Date Time endDateTime string The exchange end date and time.
End User ID endUserId integer The associated end-user ID.
Agent ID agentId integer The associated agent ID.
Cell Size cellSize string The requested cell size.
Easy Access Required isEasyAccessRequired boolean Whether an easy-access cell was required.
Item Is Heavy isItemHeavy boolean Whether the item was marked as heavy.
Reason reason string The exchange reason.
Notes notes string Exchange notes.
Items items string JSON string containing the exchange items.
Exchange ID id integer The exchange ID.
Created At createdAt string When the exchange was created.
State state string The exchange state.
Delivery Cell ID deliveryCellId string The delivery cell identifier.
Delivery Cell Box ID deliveryCellBoxId integer The delivery cell box ID.
Return Cell ID returnCellId string The return cell identifier.
Return Cell Box ID returnCellBoxId integer The return cell box ID.
Delivery State deliveryState string The delivery state.
Return State returnState string The return state.
Delivery Dropped Off At deliveryDroppedOffAt string When the delivery was dropped off.
Delivery Picked Up At deliveryPickedUpAt string When the delivery was picked up.
Return Dropped Off At returnDroppedOffAt string When the return was dropped off.
Return Picked Up At returnPickedUpAt string When the return was picked up.
Drop-Off Code dropOffCode string The exchange drop-off code.
Pick-Up Code pickUpCode string The exchange pick-up code.
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