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companies / createCompany

Operation Information

Create a company in Freshdesk.

This is a Premium Integration.

Authentication

This operation requires authentication, the details of which can be securely stored on your instance in a KeySafe Key of type Freshdesk Authentication.

To create a key of this type:

  • In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
  • Click on the + Create New Key button;
  • On the resulting Create New Key form, choose Freshdesk Authentication in the Type pick list;
  • Give the Freshdesk Authentication KeySafe key a Title (this is the name / identifier for the Freshdesk Authentication account as you will see it when using the cloud automation node in your workflows);
  • Optionally populate the Description field;
  • Populate the following fields accordingly, then click the Create Key button to create your new key:
Name Type Description
Email string Freshdesk Email
Password string Freshdesk Password
Subdomain string Freshdesk subdomain i.e test.freshdesk.com

Revoking Access

If at any point you wish to revoke access to any of the above accounts from your Hornbill instance, just delete the relevant KeySafe key(s) from the KeySafe list.

Warning

This will revoke the rights of any existing Cloud Automation Node in your Hornbill Workflows that are using the revoked Freshdesk Authentication account, so you will need to manage these workflows accordingly.

Input Parameters

Display Name ID Type Description Required Supported Values
Description description string Description of the company. No None provided
Name name string Name of the company. Yes None provided
Note note string Any specific note about the company. No None provided

Output Parameters

Display Name ID Type Description
Id id number Company Id
Company Url companyUrl string The url link to the newly created company
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