Documentation

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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Contacts / Unsubscribe

  • Article
  • 2 minutes to read

Operation Information

Unsubscribes a Contact from a FireText account.

This is a Premium Integration.

Authentication

This operation requires authentication, the details of which can be securely stored on your instance in a KeySafe Key of type API Key.

To create a key of this type:

  • In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
  • Click on the + Create New Key button;
  • On the resulting Create New Key form, choose API Key in the Type pick list;
  • Give the API Key KeySafe key a Title (this is the name / identifier for the API Key account as you will see it when using the cloud automation node in your workflows);
  • Optionally populate the Description field;
  • Populate the following fields accordingly, then click the Create Key button to create your new key:
Name Type Description
ApiKey string Authentication Key
API Endpoint string Optional API Endpoint

Tip

The API Endpoint field is not required to be populated for this integration - just the API Key for your FireText account.

Revoking Access

If at any point you wish to revoke access to any of the above accounts from your Hornbill instance, just delete the relevant KeySafe key(s) from the KeySafe list.

Warning

This will revoke the rights of any existing Cloud Automation Node in your Hornbill Workflows that are using the revoked API Key account, so you will need to manage these workflows accordingly.

Input Parameters

Display Name ID Type Description Required Supported Values
Mobile Number mobile string The mobile telephone number to unsubscribe. Remove the ‘+’ sign and any leading zeros when using international codes. A UK number can start ‘07’ or ‘447’ Yes None provided
Group ID group string By default, FireText will unsubscribe a contact from all groups within your account. If your account has been configured to unsubscribe from a single group, then you can enter a group API ID here No None provided
Sub-Account ID subaccount string Your sub-account ID. Unsubscribe a contact for a given sub-account No None provided

Output Parameters

Display Name ID Type Description
Status status string API Call Status - ok / failed
Error error string API Call Error from FireText
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