Documentation
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How can we help?

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Custom Concierge Success Plan

If you would like further tailoring of a plan that goes beyond Premier Success, the Custom Concierge support package is available to provide everything in Premier plus any combination of:

  • Customer Success manager
  • Dedicated product specialist
  • Weekly service-delivery review
  • Quarterly success reviews
  • Pre-paid Expert Services days
  • Additional named support contacts
  • Development escalation priority
  • General administration
  • Further Expert Services hours at preferential rates
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