Connect an AI assistant
Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.
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How can we help?
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Hornbill offers a range of professional services to our customers. You can request help from Expert Services in the Success Portal (also known as the Customer Portal).
Your access to the delivery expertise of our Hornbill product specialists can help ensure your success, in addition to the following other benefits:
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Accelerate time-to-value. Leverage proven best practices and our experience of successfully delivering Hornbill solutions for rapid deployment.
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Flexibility to fully meet your needs. Our Expert Services team can tailor a package to meet all your business needs.
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Clearly defined outcomes. With our professional services, you are guaranteed a fixed price and a clearly defined set of deliverables, so you can rest assured there are no hidden costs.
Check out the links below for the service packages Hornbill offers:
- Benchmarking and planning. Acceleration services for service desk managers.
- ESM implementation. Enterprise Service Management acceleration services for IT directors and LOB directors.
- ESM expansion. Enterprise Service Management acceleration expansion services for IT directors and LOB directors.
- Automation acceleration. Acceleration services for IT managers and the service desk.
- Optimization. Services to drive momentum in your Enterprise Service Management capabilities.
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