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The News Feed is a collation of all the posts and comments made in activity streams that you are following. The news feed can include updates from the different installed applications such as workspaces and personal feeds in Collaboration, the timelines on incidents, problems, and changes in Service Manager, updates and discussions on documents in Document Manager, and more.
The News Feed provides real-time visibility of new posts and comments, giving you an instant view of the updates made to the things that are most important to you.
To access the News Feed, in the App toolbar, click the Home icon, then News Feed.
The News Feed and its content are also accessible via the Hornbill Mobile native apps for iOS and Android.
Features
Order your News Feed
There are two options for ordering your News Feed. Do this using the Sort By dropdown.
- Most recently posted. Displays the posts in chronological order from when the post was added.
- Most recently updated. Displays the posts in chronological order based on the most recent comments to the post.
Add a comment
Within each post added to your News Feed, you are able to add a comment to contribute to the post. Click in the Write a comment… field (or click the Reply button to reply to an existing comment) to enter your response.
Like a post or a comment
Each post and comment has a Like button; click this to add a “like”. The Like button is the thumbs-up icon.
- Clicking Like will add your name as someone that likes that post or comment.
- To “unlike” the post or comment, click the button again.
- To see a list of the people that have liked that post or comment, hover your mouse over the Likes counter.
- To see a full list of the users that liked the post or comment, click the Likes counter.
Frequently Asked Questions
Can I add formatting to my text? People often want to be able to add a bit of formatting to their comment or post. This might be making something bold or italic, or creating a bullet list. You can do this using Hornbill markup.
Can I edit my comment? Yes, but be quick! There is an edit option under the More Actions option on the comment. However, once someone has liked your comment or another comment has been added after yours, you can no longer make an edit.
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