Documentation Library

Search for information on Hornbill Documentation.


{{docApp.searchResultFilteredItems.length}} results for "{{docApp.currentResultsSearchText}}" in {{docApp.searchFilterBySpecificBookTitle}}

Have questions about this site?

What is this site?

  • This website is Hornbill's new product documentation website and is currently under development.
  • It is intended that all existing and future public-facing documentation we produce will be available to search, browse and share.
  • Hornbill's current documentation is available at Hornbill Wiki but over time this content will be migrated to this documentation site.
  • Please feel free to have a look around at any time.

Why has Hornbill created this site?

  • Hornbill's products have moved on considerably since we introduced it almost 10 years ago. At the time, the MediaWiki tool was sufficient, but we have outgrown it.
  • Our customers are more enterprise focused and more self-sufficient than ever before, so for 2023 and beyond we have established a new documentation platform and team to drive our documentation initiative forwards.
  • We are aiming to deprecate the use of Hornbill Wiki for most Hornbill related documentation.
  • We want to enable our growing partner network with product resources and information, documentation beyond our Wiki approach is required.
  • We could definitely do with some help, and may even pay for some! If you have domain knowledge and would like to help, please check out our Hornbill Docs Contributor Guide and contact the Hornbill docs team at

What will this site be good for?

  • Community contribution will be facilitated, encouraged, and most welcome.
  • High quality documentation, will be kept up to date as rapidly as our products evolve.
  • Real-time content search and discovery.
  • Articles organized into books, books into libraries, creating a more natural and logical structure to our documentation.
  • Legacy API documentation and various other documentation sources will all be consolidated into a single unified documentation system.
  • Documentation available in browser as well as printable/viewable as PDF on demand.
  • Personalized documentation experience, allowing dark/light mode, article subscriptions, social media sharing and other useful features.
  • Almost all publicly available documentation on will be open-source and available to fork on GitHub, allowing customers to derive their own custom documentation around Hornbill products should they wish to.

What is the timeline for this site?

  • We have taken the decision to publish and make available early, there is very little content at this time.
  • As and when we have completed/usable documentation, it will be published here.
  • We have a host of additional features we wish to add over time, so please watch this space.
  • We expect most of our existing documentation should be reviewed/migrated to over the coming months.
  • The documentation project will be ongoing, will continue to expand, evolve and improve day-by-day.

{{docApp.libraryHomeViewProduct.title ||}}


  1. {{book.title}}

{{group.title ||}}


  1. {{book.title}}


/ task / taskCreate2


This operation creates a new task.

API Details

  • Status:
  • The required privilege level to invoke this method is user
System Rights Database Rights Mail Rights Calendar Rights
--- --- ---

Request Parameters

The taskCreate2 method takes the following input parameters. It is important to note that the parameters must be passed to the method in the same order as they appear here in order to satisfy the requirement of the input validation checks.

Name Type Attributes Description
application appNameType Optional Specify the name of the application this task relates to. If not specified then “system” is assumed.
title xs:string Required The short description of the task to be actioned
details xs:string Optional A more detailed description with additional information that may be needed to assist with the completion of the tasks
options taskOptionsType Optional define specific options for this task
priority taskPriorityType Optional
Identifies the priority of the task. If not specified, a default value of ‘normal’ is used
category xs:string Optional The category of task.
reference xs:string Optional Reserved for SYSTEM use and it’s ReadOnly
startDate xs:dateTime Optional
The date/time that task is expected to commence. If not specified then no startDate will be set
startDuration xs:duration Optional As an alternative to specifying the ‘startDate’ you can specify a duration from the point of creation where the task
was created that the startDate should be set. If you specify a ‘startDate’ this parameter will be ignored. If you do not specify
this parameter and no ‘startDate’ parameter is defined then no start date will be set. If you want the startDate to be immediate
you can specify a zero length duration ‘PT0S’
dueDate xs:dateTime Optional
The date/time that the is expected to be completed by. If this is not specified no dueDate set (unless you specify dueDuration)
dueDuration xs:duration Optional You can specify this as an alternative to specifying the ‘dueDate’. If ‘dueDate’ is specified then this parameter is ignored.
If you specify a duration this will set the dueDate to a future time relative to the task creation date.
scheduleRef xs:unsignedInt Optional You can associate the created task with a specific schedule by providing the scheduled job ID
timeSpent xs:unsignedInt Optional The amount of time (in minutes) spent on this task. If not specified then there is no time spent recorded.
timeBillable xs:boolean Optional Indicates that the time spent on this task is billable time.
expires xs:dateTime Optional
If an expiry date/time is specified here, when the time is reached and the task is still outstanding, the task will be completed with no outcome and set to a state of ‘expired’
expiresDuration xs:duration Optional This parameter specifies the amount of time from the point of task creation that the task will expire. This parameter is ignored if ‘expires’ is specified.
progress percentageValueType Optional In the case where a task will take some time to complete, this can be used to indicate the progress of the work being done. A value between 0-100 is valid
assignTo xs:anyURI Optional Specify which user, group or role to assign this task to. If not specified the
task is assigned to yourself
assignToGroup xs:anyURI Optional Specify which group to assign this task to.
owner xs:string Optional The user account that is the owner of this task. If not specified then the user who created the task becomes the owner
outcome taskOutcomeType Required
Is Array
Maximum Occurrences: 8
Specify up to eight individual task outcomes
appointment xs:boolean Optional
<font color=“red”><b>DEPRECATED: INSTEAD USE task::appointmentCreate</b></font> If set to ‘true’, then this task is an appointment.
location xs:string Optional <font color=“red”><b>DEPRECATED: INSTEAD USE task::appointmentCreate</b></font> The location of this appointment
private xs:boolean Optional <font color=“red”><b>DEPRECATED: INSTEAD USE task::appointmentCreate</b></font> This is a private appointment (the details of the subject and details are hidden from everyone except the owner)
showInCalendar xs:boolean Optional
<font color=“red”><b>DEPRECATED: INSTEAD USE task::appointmentCreate</b></font> If set to ‘true’, then this task should be shown as a calendar item.
referenceId xs:string Optional Reserved for SYSTEM use and it’s ReadOnly
objectRefUrn xs:anyURI Optional Application defined object reference URN, mainly used for storing Entity reference URN
reminder xs:duration Optional Duration before task’s due for completion date, when reminder notifications should be sent out.
If not specified, default value will be picked from system settings “task.notification.taskDueReminder”.
remindAssignee xs:boolean Optional
Should assignee be sent reminder notifications about task’s due for completion date.
remindOwner xs:boolean Optional
Should owner be sent reminder notifications about task’s due for completion date.
extra xs:string Optional A JSON structure representing additional content for the task
customFields captureCustomQuestionType Optional
Custom task field types to render for user to enter extended task data

Response Parameters

Name Type Attributes Description
taskId xs:string Required The unique task identifier
In This Document